Dell 2001FP LCD and USB hub problem

by Miha Markič 27. September 2006 14:18

Since long I have a nice 20" Dell 2001FP LCD monitor that works just fine. As a bonus it has an integrated USB hub which works just fine, too, as long as I don't standby my computer. Once computer wakes up from standby the integrated USB hub doesn't work anymore. The only remedy I've found is to detach/attach cable that connects USB hub with my computer. Pretty annoying and lame if you ask me.

So I went writing an e-mail to the national Dell dealer over here in Slovenia. I've got a response that this is probably a problem in my computer. I could understand this explanation if it wasn't for other 7 USB devices that are connected directly to my computer and all of them wake up from computer's standby just fine. So I replied with my reasoning and never got another answer (OK, it is been just a day since but the initial post was sent 5 minutes after my question was sent).

So, the question for everybody that uses Dell 2001FP LCD screen is - does your USB hub works after computer standby or it is really a problem in my computer (which I am going to change soon anyway). I would be really thankful for any response.

And the another question could be: Is this a proper support from a large manufacturer? Rhetorical question...

Tags:

Windows | Hardware

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Comments (5) -

Oliver Sturm
Oliver Sturm
9/27/2006 3:44:48 PM #

Never had any problems with the USB hub...

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Mare
Mare
10/5/2006 9:11:03 PM #

We also had problems with USB headphones. They stopped working after few hours. After connecting directly to PC they works perfectly for weeks.

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Bob A
Bob A
11/22/2006 9:28:49 AM #

I have the same Dell 2001FP, and the same problem with standby.  I have experienced the problem with Logitech V20 speakers and iPod nano, neither of which have any trouble if they are connected directly.

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Miha Markic
Miha Markic
11/22/2006 11:00:38 AM #

Thanks guys, it sure looks like a problem in monitor unit (perhaps a certain version). USB, bluetooth technologies look great on the paper but in real life there are glitches like this that really make more problems than benefits.

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Bob A
Bob A
11/26/2006 11:00:25 AM #

Hey, I found the USB Root Hub that the dell hub is plugged into in the dev manager, and unchecked the "allow computer to turn off this device to save power" box.  It made it through standby.  Haven't tried hibernate yet...

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Miha Markic

About me
Righthand
 
Microsoft MVP
 
Developer Express' DXSquad
INETA Country Leader for Slovenia
INETA Country Leader for Slovenia
Slovene Developer Users Group Lead
Friends of Red-Gate
LLBLGenPro Partner

Miha currently works as a free lance consultant and software developer specialized in .net area.
He graduated in Computer and information science at the University of Ljubljana, Slovenia. He has accumulated experience in various programming languages such as Java, Visual Basic 3-6 (MCP), Visual C++, Delphi, C# and VB.Net through years.
He has experience in practically all (technical) stages of project development, including planning, framework development, user interface, business processes, as well as testing and documenting. He has worked on big and small projects in Slovenia and abroad (e.g. participated in completing level 3 IS for the Nucor steel plant, Hertford, USA).
Currently he enjoys programming in .net environment using C#. Since 2000 he has been active in Developer Express' DX Squad and has been ECDL trainer and tester. He also gives lectures on conferences and other events in Slovenia.

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